[Resolved] OneAssist Consumer Solutions — deactivate my plan

Rahul Sakarde

from Mumbai, Maharashtra

Address:

42, Pandhri Ward, (Bramhni), Pandhurna, Dist.Chiindwara, Chhindwara, Madhya Pradesh, 480334

Dear team,
I received courier in last year for activate one assist plan and deduct my account automatically rs 1899 and till i am not using this services but every year automatically renew plan, so please stop this service on my account.

Relationship no.: 853207
Plan name : enhanced wa privilege single plan
Validity 01 apr. 2019
Mo. [protected]

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Mar 11, 2019

Complaint marked as Resolved

7470396404 [email protected] Bank A/C No : ICICI-111401520546 this account all One assist service deactivate, Don't renew plan automatically. Relationship No is : 853207 Plan Name : Enhanced WA Privilege single plan Validity 01 Apr 2019 Stop this service Now, and don't renew without my permission.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

OneAssist Consumer Solutions Customer Care's response Dear Rahul,

Greetings from OneAssist!!!

We tried calling you yesterday however, the number was ringing. We will cancel the plan and send you an email confirmation.

We request you to share an alternate number and a convenient time to call you back on [protected]@oneassist.in.

Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist