[Resolved]  OneAssist Consumer Solutions — deactivate one assist

Hi,

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1399/- from my credit card for one assist plan, this is really bad how can you make such kind of transactions without my knowledge and hence i request to deactivate one assist plan and refund money back in my account as soon as possible.

One assist relationship no : 4355389
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Jun 12, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Dhamodharan,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3160099 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.
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