[Resolved] OneAssist Consumer Solutions — deactivate one assist
M
MOHAMMAD ABDUL SHOEB
from Mumbai, Maharashtra
Address:
400708
Since last 3 years one assist have been deducting my money from my hdfc credit card for the services which I even don’t know and won’t want such services. Without my request they started the service I tried to deactivate it but no one responded till now. It is to bring your notice that I don’t want to waste my money by such useless services so kindly deactivate it asap.
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May 27, 2019
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2019
OneAssist Consumer Solutions Customer Care's response Dear Mohammad Shoeb,
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
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I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1899 from my credit card
Kindly cancel this plan and request you to refund the amount of Rs:1899 .
Deducted date : 12th April 2019
Name : Krishnakumar K