[Resolved] OneAssist Consumer Solutions — deactivate one assist membership | |
Hello there I am a member of one assist from last 2 years, which i did not activate by myself in the first place. Please deactivate my membership. You are deducing membership fee every year from my credit card to one assist plan without my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Hdfc credit card no. Xx2916 Oneassist relationship number: 2034473 Was this information helpful? | |
Jun 14, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 10, 2019 OneAssist Consumer Solutions Customer Care's response Dear Manjeet, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist Verified Support May 10, 2019 OneAssist Consumer Solutions Customer Care's response Dear Manjeet, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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