Hi,
I have received a new platinum credit card for icici bank and i have received a call like welcome call. They told the call is from icici bank but didn't inform me that they are calling from oneassist card insurance team. Today rs.1399/- has been deducted from my account. I don't need this card protection plan. I want to de-activate and get refund of the same. Also i want to close this oneassist account to prevent similar charges in next year.
I got a sms with following details:
Oneassist relationship no : 3002549
I want to de-activate the one-assist plan. I'm even ready to close the icici bank credit card itself as it is making too much problems.
Icici credit card number: [protected]
So please de-activate the one-assist plan and refund the charges applied. Was this information helpful? |
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4joly) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team