[Resolved] OneAssist Consumer Solutions — Deactivate one assist plan | |||||
Dear concern, I received sms from hdfc credit card that rs-1299/- deducted from my credit card to one assist plan. Without my permission and without any prior information. It is really a criminal act to deduct money from someone's card account without information. I made contact through their customer care number 3 to 4 times for deactivation of the plan and refund but surprisingly people are trying to convincing me and forcing me to keeping the plan. Please deactivate and refund my money asap Date of incident : 11.34 hrs. 23 jun 2017 Hdfc credit card no. Xx5854 Oneassist relationship number : 223475 Was this information helpful? | |||||
Jul 29, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Das, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2107156. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
Add a Comment | |||||
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment