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[Resolved]  OneAssist Consumer Solutions — deactivate one assist plan

Sir,

Yesterday without my permission money 1899 rs has been deducted from my account and i have came to know that one assist plan has been renewed without my knowledge, when i received call from one assist they have told me that before renewal they would inform us but now money has been deducted directly i don't need the one assist service anymore.
Please deactivate one assist plan on all my account and cards and refund my money it would be great if you refund money as soon as possible as i am in depression.

Registered mobile number [protected]

Thank you.
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Nov 7, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Oct 05, 2019
Updated by Jyothirmai Gadiyaram Hi
Today one of your employee Rahul Tripati called me and told he will refund my money and now all my money total 34, 000 RS got deducted from my both cards, and a senior person Govind also spoke with me they told they will update me after 4 hrs but no one called me.
Kindly contact me by tomorrow and update me what is happening I'm fully frustrated and depressed.
Please find the uploaded screen shot and tell me when I will get all my money back..

Verified Support
Oct 07, 2019
OneAssist Consumer Solutions Customer Care's response Dear Adarsh,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
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