OneAssist Consumer Solutions — Deactivate OneAssist Protection for Credit/Debit card

Address:Tamil nadu, Tirupur

Hi,

I have raised Compliant against One Assist in last week.. without no comment complaint moved as resolved. So Now i am raising new ticket for that

I got call 4 to 5(June 9th) days before and told like "calling from oneassist and we have offer to provide credit/debit card protection for free of cost and you don't need to pay yearly payment for credit card of 500". So, i said okay for that..

Then i have got one assist relationship no[protected]. But Friday (12/06/2020) while i am checking credit card account in hdfc net banking, its showing 2199/- as unbilled payment..

Today(06/17/2020) got message from HDFC "U need to pay 499 amount for this month". without using HDFC credit card.. why should i pay amount to One assist
So please cancel this protection offer... I have lot commitments to do..in between i cant continue with offer..

Note:
Cred card type: hdfc visa plat freedom card intl
One assist id : 10687415
My Contact no: [protected]

Kindly help me on this

oneassist protection for credit/debit card
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Dear Dinesh,
We have forwarded your request to the relevant team. Please allow us 1 - 2 working days to process your request. Regards, Team OneAssist

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