[Resolved]  OneAssist Consumer Solutions — Deactivate the One Assist Plan

Address:Chennai, Tamil Nadu, 600099

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1799 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan and request you to refund the amount of Rs:1799 .This is unacceptable that you have been repeating the same.

Deducted date : 8th March 2017
Relationship No : 805321
Name : Gayathri T
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Apr 22, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
OneAssist Consumer Solutions Customer Care's response
Dear. Gayathri,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No. 1856844 & the Refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Sagar

(Team OneAssist)
Complaint comments 

Comments

Dear Team,
without any information start insurance on my credit card no-[protected].please cancel this policy and relies my credit card.

Thanks & Regards
Biswajit sarkar
M.No.-[protected]
OneAssist Consumer Solutions Customer Care's response, Mar 24, 2017
Verified Support
Dear. Biswajit,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No. 1864816 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards,

Deepika
Team OneAssist

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