[Resolved] OneAssist Consumer Solutions — Deactivate/cancel your so called one assist plan | |||||
Dear one assist, I don't need your service, please deactivate or cancel. I have never used any of your service but you are deducting money from my hdfc credit card multiple times, who gave you permission for that? I wrote 2-3 times previously no response. What kind of customer service are you handling and how are you using credit card without my knowledge? Even today i sent another mail, cancel your so called plan and refund my money as i never used any of your services. Thank you Monalisapriyadarshinee.[protected]@gmail.com Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Monalisa, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2105003. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
Add a Comment | |||||
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment