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[Resolved]  OneAssist Consumer Solutions — deactivating one assist subscription

Hi
This is to inform you that. I have taken a credit card protection plan from you (Oneassist consumer solution) on 24/10/2019 as one of the hdfc official agent recommended me to take this plan. I am requesting you to please deactivate this plan as soon as possible and refund my full money that has been deducted from account. I haven't use your security service. So please look at my problem. Your support will be highly appreciated
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Nov 25, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2019
OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Oct 30, 2019
Updated by Ra_Av_an Unable to find your Email ID. My One Assist relationship number is 8994270.
Can you help me??
Oct 31, 2019
Updated by Ra_Av_an Any update??
Nov 02, 2019
Updated by Ra_Av_an Not resolved yet.!!!
Nov 05, 2019
Updated by Ra_Av_an I have mailed all the required details to your mail ID & still i haven't got any response.
How much longer is it going to take to deactivate my subscription?
Nov 08, 2019
Updated by Ra_Av_an Can anybody help me out here?
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