OneAssist Consumer Solutions — deactivating oneassist membership

Hello

My oneassist membership details are as below:

Relationship no. : 2403980
Registered mobile no.: [protected]

There was a call from your employee explaining the membership plans on phone. At first they didn't tell me it was a paid service but still i didn't tell them to activate the plan. And they started the membership without informing me further and deducted amount from my account.
Then i got a call confirming the membership and the deduction of money.
I told them to deactivate and refund my money that time but they didn't do so.

Please deactivate my membership plan and refund my money before it renewal on 17th of july, 2018.

Please resolve my issue as i hope it doesn't happen again.

Thank you.