[Resolved]  OneAssist Consumer Solutions — deactivation of one assist services

Dear team,

An amount of rs.1399 has been deducted from my icici bank credit card for the subscription of one assist services. I need not to use these services so i want you to deactivate this plan on my account and refund the amount deducted as soon as possible.

Relationship no. : 6419902
Plan name. : enhanced wa power single plan
Validity. : 06/03/2020

Thanks & regards
Shikha choudhary
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Apr 16, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Shikha,

Greetings from OneAssist!!!

We have forwarded your details to our team with regards to the cancellation of your membership and you shall receive a call shortly. We regret for any inconvenience caused to you.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

We appreciate your patience in the interim.

Regards

Team OneAssist
Verified Support
Mar 12, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Shikha,

Greetings from OneAssist!!!

As per the telephonic conversation, request you to share all the required documents at [protected]@oneassist.in to investigate the matter further.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist
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