[Resolved] OneAssist Consumer Solutions — deactivation of wallet protection plan | |||||
Hi This is arijit majumdar. One assist team had activate their insurance plan called wallet protection plan without any valid documents and their service is the worst one. I want to discontinue their plan but they are not at all responding or helping me for that. My registered mob nmb is - [protected] Relationship nmb - 2372041 Please help me deactivate this plan. Was this information helpful? | |||||
Aug 25, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 19, 2017 OneAssist Consumer Solutions Customer Care's response Dear Arijit, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No.2167823. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepika Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Relationship No : 1177831
Plan : Enhanced WA Privilege Single Plan
valid Upto : 01-Aug-2017
Greetings from OneAssist..!
We regret for the inconvenience caused to you and apologize for any misinformation given to you.
As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2160682 on 17th July, 2017.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Deepali
Team OneAssist