[Resolved] OneAssist Consumer Solutions — debited amount refund... | |||
Debited amount 1399/- and refund credited amount 1299/- i'm hdfc card member, rs-1399/- deducted from my credit card to one assist plan mfee on[protected]. I just intimated to cancellation my plan and vide service request number 2160132 on 17th july, 2017. Thanks for cancelled my plan, and you didn't refund total money. Rs.1299/- only refunded to my card. Here i'm uploading a image for debited & credit amount. Date of incident : 25 jul 2017 Hdfc credit card no:6393 Oneassist relationship number : 1124072 Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2160132 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
2. It renew my service auto.
3. My renew date is 4 August 2017. But i want stop this service. But he can't stop this service.
Greetings from OneAssist..!
We deeply regret the inconvenience caused to you & apologize for the same.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number so that we can assist you with the membership cancellation.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.