[Resolved] OneAssist Consumer Solutions — debited money from my account without my concern

anu.govindula

from Hyderabad, Telangana

Address:

Karimnagar, Andhra Pradesh, 505001

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Insuranceoneassist consumer solutions deactivate one assist plan
[resolved] one assist — deactivate one assist plan

39 reviews
Mary prince on feb 6, 2017
Submit a complaint
Hello there

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I haven't registered for any of the plan related to one assist.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap

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Jun 19, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 15, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3170477 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist