[Resolved] OneAssist Consumer Solutions — deduct one assist m fee without info

Pooja305

Address:

New Delhi, Delhi, 110092

Dear concern/ one assist,

I have been using hdfc credit card ending with 9869 and
Has been debited with rs.1299/- towards one assist membership fee

I dint get any call to renew this one assist membership. But they are
Automatically debited my hdfc credit card.

Request you to don't activate this type of subscription in future.

It's unnecessary for me to renew a one assist relationship, hence
Kindly resolve the issue and refund the debited amount and never
Repeat it again without my consent.

Hope i will get back my money asap.

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Dec 2, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

OneAssist Consumer Solutions Customer Care's response Dear Pooja,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.