[Resolved] OneAssist Consumer Solutions — deducted 1799 amount in my credit card

Raja1752

from Gurgaon, Haryana

Address:	600068
Website:	One assist

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1799 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1799. This is unacceptable that you have been repeating the same.

Thank you,
Rajasekar m

Was this information helpful?

No (0)

Yes (0)

Jan 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Rajasekar,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brijesh

Team OneAssist.