[Resolved]  OneAssist Consumer Solutions — deducted amount rs 1899 for one assist plan without my permission

Address:631502

Deducted amount RS 1899 for one assist plan with out my permission,

i have called to customer care today, i faced very worst approach from them,
conversation took place more than 1 hour 30 minutes but still they are trying to convince, and did compulsion i never had any experience like this in my lifetime.
customer care name:kritiga

please don't do any compulsion its our wish to continue this plan.

Please deactivate this plan and refund my money asap otherwise i will go further step.
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Nov 16, 2018
Complaint marked as Resolved 
Deduted Rs 1899 amount for one assist plan with out my permission, kindly deactivate this plan and do refund to my credit card account.
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Kavita,

We regret the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Comments

Dear sir/ madam

Deduted Rs 1899 amount for one assist plan with out my permission day before yesterday.i have called customer care but no one should response for me.kindly deactivate this plan and refund my money to debit card account.other I will move further step.
Dear sir/ madam

Deduted Rs 1899 amount for one assist plan with out my permission day before yesterday.i have called customer care but no one should response for me.kindly deactivate this plan and refund my money to debit card account.other I will move further step.

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