[Resolved] OneAssist Consumer Solutions — Deducted rupees 1299 from my HDFC credit card | |||||
My mobile no is [protected] On 27th feb 2017, i got an SMS from AM-HDFCBK and inform me that ONE ASSIST membership fee has been debited from my credit card account and they activated the plan and debited 1299 Rs.i didn't share any card no, cvv, otp. how could they debit money from my account without my concern. One assist customer care are worst.they don't listen to us.i have called so many times and asked to cancel the protection plan but they are not responding my call at all. one assist relationship no: 1754602 I want my money back as soon as possible Was this information helpful? | |||||
Apr 6, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 03, 2017 OneAssist Consumer Solutions Customer Care's response Dear Uttkarsh, Greetings from OneAssist...! As per your request we have cancelled your plan vide service request No.1813577 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
Add a Comment | |||||
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment