[Resolved] OneAssist Consumer Solutions — deduction amount my credit card without my permission | |||
Oneassist consumer solutions — amount deduction my credit card without permission Sh sheikhmohamed k on aug 19, 2018 Mark as resolved Refund - automatically started one assist services smart emi plan without my permission Dear sir, I'm using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount from my credit card in august 2018 Kindly cancel this plan and request you to refund the amount. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card. My card number Hdfc credit card [protected] Sheikh mohamed [protected] Was this information helpful? | |||
Sep 27, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 24, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3467059. Your amount 1399/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
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707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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