[Resolved] OneAssist Consumer Solutions — Deduction of money from my credit card without prior notice | |||
It is very disappointing to experience the breach of trust with the deduction of money and that too with a credit card. You deducted the money rs 1299-00 even before the card has reached my doorstep. I even do not know the number of my card but the money is deducted for a service for which i was not informed. Please cancel this subscription and immediately return the money. Name: dhanajay tripathi Card: ending with 6452 Mob. No: [protected] Was this information helpful? | |||
Jul 14, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 OneAssist Consumer Solutions Customer Care's response Dear Dhananjay, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No.2067065. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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