[Resolved] OneAssist Consumer Solutions — Deduction of money without permission.

dasashu852

from Ranaghat, West Bengal

Address:	Mumbai City, Maharashtra, 400059
Website:	www.oneassist.in

I want to cancel my one assist account which was activated without my permission automatically.i have never applied for One Assist membership.I have also request them on phone to cancel my membership instead of canceling the membership they have send a renewal reminder which will be renewed in one working day costing me Rs.1799 vide regd SR[protected].My relationship no is 118426 and plan is Enhanced WA Privilege Plan.They are not responding to the request.I DON'T WANT TO RENEW my membership and please CANCEL THE MEMBERSHIP.

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Aug 12, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)

Jul 10, 2017

Updated by dasashu852 my membership id is [protected].

Verified Support

Jul 11, 2017

OneAssist Consumer Solutions Customer Care's response Dear Pabitra,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2143908 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Jul 11, 2017

Updated by dasashu852 i am waiting for the refund.please refund as soon as possible.