[Resolved] OneAssist Consumer Solutions — deduction of payment

Manisha Tahilramani

from New Delhi, Delhi

Address:

110091

The amount of 1399/- has been deducted from my credit card and the bill has sent to home to be paid till 13 July.. I want refund. How to deactivate this? This has been deducyted without my permission. How this is linked with my credit card?
Amount has been deducted on 22 June 2018. I have account in ICICI bank (5241XXXXXXXXXX)

Help please in refunding my amount. I have never used it also. I do not want it either.

Request you to process the request asap.

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Aug 13, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

OneAssist Consumer Solutions Customer Care's response Dear Manisha,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brij

Team OneAssist.

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Comments

srikar babu Tumma

from Hyderabad, Telangana

In 2017 credit card taken, one fine day call from one assist person, first' I'm not know about this but accepted, after one year auto renewal Without my permission, pl deactivate services to me.i m nog interested, and
money RS 1799/- refund me
My one assist id 1801046,
HDFC bank account number [protected]