[Resolved] OneAssist Consumer Solutions — Delay in repair | |||||
Taking long time to provide the service First time oneassist not rectified the concern and returned to me that saying phone was repaired but there is no said repairing done in phone. I think executive seated there are illitrate they dont understand the actaual problem of customer. They work on assumption. That drawned the company soon. Is there any person to handle it? See and liftup i[censored] will late than there will no otherethan responsible for it. Providing very poor services. Very disappointed with oneassist. When I called to Customer Care they dont have my phone status. I need my phome back soon. Thanks Ashutosh +91 [protected] Was this information helpful? | |||||
Jun 11, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ashutosh, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support May 02, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ashutosh, Greetings from OneAssist..! Our team is working on your case and will update you soon with the development on your case shortly. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support May 08, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ashutosh, Greetings from OneAssist..! As per the telephonic conversation with our team, you have confirmed that the repaired handset has been delivered to you and is in working condition. Hope your query is resolved. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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