[Resolved] OneAssist Consumer Solutions — delayed services and excuses from oneassist | |||
Dear, 1. Service request no. 3712222 dated[protected] 2. delay in verification complaint no. 374 (without providing solution marked as solved in 1 hour). dated[protected] 3. escalated issue and complaint again filed for delay complaint no. 3727474 dated 16-11.2018 today is seventh day and one assist is still unable to validate/verify my documents. Why this company is serving if they can't provide proper service ??? Each customer care representative says same words with some excuses .."it is in process..need 24-48 hrs to verify" Was this information helpful? | |||
Dec 27, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 26, 2018 OneAssist Consumer Solutions Customer Care's response Dear Ankit, Apologies for the delay. We have forwarded you concern to the concerned team. They will get back to you shortly. Regards, Devendra, OneAssist, Social Media Team. Verified Support Nov 26, 2018 OneAssist Consumer Solutions Customer Care's response Dear Ankit, As per the telephonic conversation you had with the escalation team. Your handset will be dispatched today and you will receive it in 4 to 55 working days. Regards, Devendra, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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