[Resolved] OneAssist Consumer Solutions — device claim | |||||
I puchase a protection plain form one assist on 23/07/2017 my phone damaged so i claim my damage protection but until the company take no such action about my claim...i think that one assist is a fraud company because the company no take any action about my phone...so i request to Dear oneassist team i am Abhishek Keshri and my Relationship no is 2218020 and membership ID is [protected] on 22/07/2017 my mobile is damaged then i request for claim of my device ok i will upload all nescery documents and a gift mail along with govt. id proof to Swapnil War on his email Swapnil.[protected]@oneassist.in atleast 4-5 times correctly and also i receive a text messege from oneassist but now i cleared all pendency on 31st July2017 then now when i asked swapnil War about my claim process they mailed me and say Kindly reply with the gift mail stating that you have gifted the mobile phone having so and so imei no. To Nirmal Prasad Keshri along with your govt. I'd proof. please tell that how much i send a mail to Swapnil war..????????? if your company do not want to claim about my phone's damage then please tell me as soon as possible okay, , , , , other wise i repair my phone by my self in service center and i also warned your company that never try to cheats innocent peoples okay and...if your company wants to give me my damage claim then contact me on my contact no [protected] [protected]. Was this information helpful? | |||||
Oct 1, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 OneAssist Consumer Solutions Customer Care's response Dear Abhishek, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Brijesh Team OneAssist. | |||||
1 Comment | |||||
Comments
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
We deeply regret the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.