[Resolved]  OneAssist Consumer Solutions — Display glass broken

Address:Bangalore, Karnataka, 560017
Website:www.oneassist.in

Hi,

My mobile with HTC desire 526g plus has slipped from the hand while calling to a person and display glass broken and touch is not working, and mobile is covered under insurance warranty, this is the first claim, i have faith on one assist saying that my mobile will be claimed under one assist insurance policy and my mobile will be back as new as when i purchase, So please do needfull on this claim.
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Jun 24, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Grettings from OneAssist...!

To raise a claim please call our toll free number[protected]. Our team will help you for the same.

Regards

Sagar

Team OneAssist
Complaint comments 

Comments

It's been more that 3 months and my handset is still not repaired till now.

Highly disappointed with their your service.

Could you please let me know how many days they need to repair my handset? Till which date I can expect my phone working or do let me know you are unable to repair so that I get it repair myself.
OneAssist Consumer Solutions Customer Care's response, May 25, 2017
Verified Support
Dear Nikhil,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards,

Deepika

Team OneAssist
Very bad service pathetic
OneAssist Consumer Solutions Customer Care's response, May 26, 2017
Verified Support
Dear Tridev,

Greetings from OneAssist...!

Sorry for the unpleasant experience you had. Request you to kindly let us know the issue you are facing & also share your customer ID to investigate the case & get back to you.


Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Sagar

(Team OneAssist)

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