OneAssist Consumer Solutions — Double Payment Deduction

Address:

Yamuna Nagar, Haryana, 135003

Double Payment Deduction by Cheap and Low Brand Software of One Assist Comapny
Membership ID : [protected]

Complaint Matters Starting From 21.01.2017 but still 08.03.2017 over 47 Days Company not replying me.

One Assist Company is totally useless and Fake as their Executive don't know any procedure, totally staff of company is untrained and also the designed software of company is very low quality, low brand totally cheap.

as per calling with executive on dated 21.01.2017 offered me to upgrade the plan today and benefit the same with it till 04.02.2018, so same time i paid the amount of Rupees 1, 439.20 and the plan is upgrade, but when i check my membership the validity was upto 20.01.2018, simply the executive committed me wrong. after that i calling again and again on Helpline numbers but still i have not receive any positive reply with your side even a single call back. means all staff making fool customers.

Again debited the amount of Rupees 1, 299.00 on dated 02.02.2017 in my Credit Card for theft purposes by One Assist Company.

I sent first mail on 03.02.2017 for miss-information and double deducting Payment, after that many times i calling Company Help Line more than 100 times i called but even a single i did't receive a single call back from company, while every time there executives assuring me Sir 24 - 48 hrs we will call back you and revert you but still after 46 days i have not received a single call back, means company has no worth to call Back Customer. then i again mail to company site and said if company has no worth to call back just give me a missed call i will call back you.

on 04.02.2017 company sent me a mail for my bank statement to check the double payment transaction. i sent my Bank Statement,

on 08.02.2017 company sent me a mail for refund to get my Bank Detail, same time i provide Bank detail for refund of second deduction.

But Still 07.03.2017 i have not received a single amount refund from company site

i sent Company mailing more then 20 times and calling helpline more then 100 times but from company side still not reply still not a single mail still not a Call Back.

Every times there executives making fool

One Assist is 100% FAKE Company.