[Resolved]  OneAssist Consumer Solutions — enhanced wa privilege single plan - auto renewal without my approval

My oneassist plan is auto activated.

I am not interested in this plan and want my money back that is charged from my hdfc credit card.

My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it on 21/09/2020

Kindly refund it soon as it was charged without any consent.

Relationship number is 1310285

Plan name: enhanced wa privilege single plan

Name : yugesh
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Aug 9, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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Dear Yugesh,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
Dear Yugesh,
We are happy to inform that the refund has been initiated and the same shall be credited in your original mode of payment within the next 5 - 7 working days. The service request number is SR 7292595 you can use the same for future communication if you have any concern regarding the same.
Your patience and understanding is highly appreciated - Nitesh, Team OneAssist

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