[Resolved]  OneAssist Consumer Solutions — fee deduction

Relationship no:- 2828477
Name:- chetan prabhakar dhumak

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1399 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that you have been repeating the same.
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Oct 8, 2018
Complaint marked as Resolved 
Not yet resolve
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Oct 08, 2018
Updated by Chetan2108
I didn't get replay from one assist. I want a status of my complaint
Verified Support
Oct 09, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3622776. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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