[Resolved] OneAssist Consumer Solutions — followed by one assist 100 percent complete coverage | |||
I have taken One Assist Complete Coverage plan for 3 years.. that included 100 percent cashless / umpteen service engineer visits and also 100 percent accidental damage coverage too.. But to my utter dismay, when LED light was not working, the engineer bluntly told that its not covered in your plan. This is a royal cheat, where they say something and then take out money from customer under the garb of fraud Terms and Conditions.. I asked them why this was not even provided to me at the time of when i had purchased the plan, to which he told that they dont know .. I have been mentally harassed by them and want to take strict action, so that they dont dupe citizens of INDIA Was this information helpful? | |||
Nov 16, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 11, 2021 OneAssist Consumer Solutions Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID with OCT06CF1002 and our team shall connect with you to discuss further and try to provide a resolution - Keagan, Team OneAssist.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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