[Resolved]  OneAssist Consumer Solutions — for not sorting out the problem against sr no. 7168679

Once again, i want to inform you that the problem related to my pureit water purifier (Purchased during june 2019) has not been sorted out either by the service technician, shri subal sil, or by the customer care staff of oneassist

Since the device is 15 months old, i wanted to know whether it's germkill kit and sedimentary filter are in order. If it is required to be replaced, the job should be done immediately. I will pay the cost of these two parts, which i confirmed from the pureit company is rs. 2, 800 altogether.

Your service technician did not perform the job and left the machine as it was..
I want to invite your kind attention and expect the work will be completed at the earliest.

Dipak kumar goswami
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Aug 12, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Dipak, We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall do the needful - Nitesh, Team OneAssist
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