[Resolved]  OneAssist Consumer Solutions — Fraud against one assist

Address:	Bangalore, Karnataka, 560100
Website:	www.oneassist.in/contactus

On 19/15/2016 my mobile was fell on the floor.
I initiated a claim on the same day and sent the necessary documents

Handset pick up was initiated on 23/05/2016

Still they took 2 months to deliver the replacement handset saying that there is a stock issue, i. E,
The handset they sent stopped working the same day when i rebooted the phone. Again i registered a complaint on same day and they initiated the re pick up of the handset.
The re pick up was done after more than a month.
Its been more than 3 since the re pickup, they are not giving back the handset.
Everytime i call the customer care, they say that there is a stock issue and they will come back to me within 48hrs and they never call back.
I am fed up of callig their customer care which i have done more than 1000 times in the last 7 months.
They are not even ready to provide resolution for my case.


They are letting our india otherwise the day is not far when everyone will start ignoring courts and regulation.