[Resolved]  OneAssist Consumer Solutions — Fraud

Address:141120
Website:Oneassist.com

I never applied for one assist policy but i got activated automatically without my knowledge with hdfc credit card. I got. To know about it only after i got an sms regarding charges.

I called one assist customer care. The service is very very bad. But somehow i managed to get it deactivated. And got refund of my first installment of total amount of 1299. But now one assist deducted rs. 650 as cancellation charges of my policy. What the hell is this cancellation charges for a policy which i was never interested to opt for. I need refund of these cancellation charges too. My policy number was 1751330.

I request all those who are suffering like me to unite and take actions against this fraud company.

Hitesh baluja
[protected]
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Jun 11, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 09, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Hitesh,

Greetings from OneAssist..!

As per our records, your Membership is already Inactive and we have also refunded you the charges in March 2017. We request you to check your bank statement.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist
May 16, 2017
Updated by Hitesh Baluja
Then why did u deducted cancellation charges against my unwanted policy??
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