OneAssist Consumer Solutions — Fraud in repair

Dear All,

please find the latest estimation shared by the oppo service center ghatkopar. And it clear states that only my screen is damaged but one assist team made fool out of me and instead of repair they were giving me 5000 for my device as my device is Beyond economic repair with total repair cost of 31245. But as I said earlier oppo service had given me an estimate of 9300. I will take this in court for mental and physical harassment caused by the one assist and airtel team.

I have been without my phone for more than two weeks and after that I got to know that one assist was trying to get there hands out of it by saying it's beyond economic repair and airtel is also not even concerned abt there loyal customers.

I hope you will revert this mail on priority as I will be filing a fraud and defamation case against airtel and oneassist for presenting wrong details and causing mental and physical damage to the customer. The insurance company is not Fulfilled the promises made by them.