I have recieved an sms that payment of rupees 1399 has been made to One Assist Consumer Sol. By my Kotak bank credit card. I have not made any such payment . This is a fraud transaction . How can you make a transaction from my credit card without my consent. I need my money credited back to my account immidiately. How the hell can bank share my credit card details.
Was this information helpful?
No (0)
Yes (0)
May 2, 2019
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment