[Resolved] OneAssist Consumer Solutions — Fraud with customer | |||||
I have purchase the insurance from your company and my policy number 2215599. The concerned person ask me you have to pay nothing when your phone damage on fall in to liquid today i have read your policy and in this you have write you have charge xyz amount. Your concerned person ask me your call was recorded on our side and i am 100% sure you have to pay nothing but now i call on customer care they said you have to pay. Its a fraud and black mailing. If my plan is not 100% claimed then why you ask and sell me its fraud. Please check your recording which commitment are done between your executive and me. Thanks and regards Sameer sachdeva [protected] Was this information helpful? | |||||
Jul 12, 2017 Complaint marked as Resolved Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 OneAssist Consumer Solutions Customer Care's response Dear Sameer, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Sagar Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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