[Resolved]  OneAssist Consumer Solutions — gadget insurance

Address:560037

Hi,
My service request number is 3704091
I had a gadget which was gifted to me by a collegue of mine who have worked with me for more than 1.5 years, my gadget insurance was rejected saying the bill name dosent match, i didnt see any such condition in terms and condition that says gadget which was gifted only by immideate family member is eligible for claim, i strongly belive my claim was rejected for no reason, please help me here to get my well deserved claim.
Was this information helpful?
No (0)
Yes (0)
Dec 19, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Amarnath,

We regret the inconvenience caused. Please be informed, while buying the policy everyone receives the welcome kit through email with all the T&C's. Request you to check the mail.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information