[Resolved] OneAssist Consumer Solutions — Gas leakage correction charges asked from customer
R
Rohanagg
Membership id - [protected]
Technician detected gas leakage as reason for low colling for my ac which is under extended warranty and extended warranty is provided by oneassist. They are asking gas charges from me by giving excuses like it is a consumable and hence customer will pay. This is real case of cheating and their terms and condo not clearly mention any such clause.
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Aug 13, 2021
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2020
OneAssist Consumer Solutions Customer Care's response Dear Rohan,
We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with your query. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist
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