[Resolved]  OneAssist Consumer Solutions — Handset returned unrepaired.

Address:	Mumbai City, Maharashtra, 400059
Website:	www.oneassist.in

It's been 45 days since one assist had picked up my phone for repair. For 45 days they kept on extending the due date as the part was not available. Now finally when i receive my handset, to my surprise it's unrepaired. Received it in the same condition as it was picked up. When asked about the reason for not repairing the handset, to their so-called well-trained customer service representative, they have no clue. They asked me to pay the excess fee asap, which i did. They asked me to wait, i patiently waited. And this is what you give me oneassit, a unrepaired phone. Now what i need is the handset fully repaired. If you cannot repair then, you have to send the handset and refund the excess fee.
For your convenience here is the recent complaint number that made with your so call trained customer care representative.
1541061.
Also attached a photo of the phone when i received it unrepaired.
Just solve this issue at the earliest.