[Resolved] Oneassist Consumer Solutions — haven't received my refund

 
1 Review
 Shimona Bordia on Mar 8, 2018
I had bought an insurance for my phone which got rejected due to some issues that weren't informed to me and my membership was cancelled. I was promised my refund of 1999.0 into my account within 7-10 days, it has been a month and i haven't received anything.

I want my money back as soon as possible since the customer care people of the company are of simply no use and couldn't help me with anything.

Relationship no. - 3823272
Complaint marked as Resolved Apr 12, 2018

Complaint Status


[Mar 08, 2018] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Mar 12, 2018
"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"
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    Oneassist Consumer Solutions - haven't received my refund