[Resolved] Oneassist Consumer Solutions — hdfc credit card debit for one assist mfee

1 Review
 Kalyanakumar C on Mar 9, 2018
I am not asking any plan from hdfc credit card, but without my concern they are debiting rs.2999/- towards one assist mfee. This type of activity they were done previous year also. This also one of fraudulent activity and they use regularly with customers. I want to cancel and refund that amount. Same time this has to be investigate with the help of rbi and investigation dept. And save the hdfc customers.
Complaint marked as Resolved Apr 9, 2018

Complaint Status

[Mar 09, 2018] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Mar 09, 2018
Dear Kalyanakumar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2961060.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or[protected].



Team OneAssist
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    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    Oneassist Consumer Solutions - hdfc credit card debit for one assist mfee