[Resolved] OneAssist Consumer Solutions — hdfc credit card one assist cancellation

ariyarajkumar

from Shoranur, Kerala

Address:

Tiruchirappalli, Tamil Nadu, 620017

Cancellation of one assist membership
I am using hdfc credit card ending with 1160. I got a message stating that an amount of rs.1399 was debited from my credit card for one assit (Relationship no. Is 2817463) without my permission on 27 sep 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount..

Kindly, refund my amount.

Thanks and regards
Rajkumar. P

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Nov 10, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

OneAssist Consumer Solutions Customer Care's response Dear Rajkumar,

Greetings from OneAssist..!

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 3591637 on 28th September, 2018. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist