[Resolved] OneAssist Consumer Solutions — Hdfc credit card one assist policy

goru8267

from Ludhiana, Punjab

Address:

Fazilka, Punjab, 152123

Dear one assist,

As per your word your cancellation team will contact me within 48 hours but it past around 5 days no call is arranged for me. Even i did not get response from your team. (Service request no. 2026948).

May i know the status for delay...!!!

My billing date is at my door step & i am not going to pay the amount for
Which i am not responsible.

This is a very worst experience with you...

Looking for your response.. Registered mobile no.-[protected]
Credit card - *1801

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Jul 2, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

OneAssist Consumer Solutions Customer Care's response Dear Prateek,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2026948 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

May 31, 2017

Updated by goru8267 Sir my question is about when my payment is refunded in my account.

Verified Support

Jun 01, 2017

OneAssist Consumer Solutions Customer Care's response Dear Prateek,

Greetings from OneAssist...!

Your refund against membership cancellation has been initiated. It will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepika

Team OneAssist