[Resolved]  OneAssist Consumer Solutions — I am complaining about my phone damage

Address:Hyderabad, Andhra Pradesh, 500006
Website:www.oneassist.in

I called to customer care number and i said that i got accident and my fone display was damaged.. And now i want to one assist service to my fone.. Kindly give the better service.. Accident happen when i am on my byke suddenly a auto is comming from wrong side and i got accident and my byke is damaged very badly and my mobile fall down and half display damaged.. And i also injured very badly.. Iam taking treatement in care hospital at nampally hyderabad.
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Jun 21, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Krishnaveni,

Greetings from OneAssist..!

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

My pick up from me on 26 april but today is 17 may and i didn't get any update on that.
When ever i called in one assist portal they said that "wait for 48 hours and we will get back to you."

OneAssist Consumer Solutions Customer Care's response, May 19, 2017
Verified Support
Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Sagar

(Team OneAssist)
Hi,

One assist deducted 1299 amount from my credit card ending with 8318 without my concern. So kindly cancel it and refund 1299 amount.

And revert me for the same.

Thanks,
Dhruvin Doshi

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