OneAssist Consumer Solutions — I have not received the excess payment link for past four days

Sheetal Poddar

from Jaipur, Rajasthan

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	One assist

I had launched a claim for my damaged phone on 26th march 2017 and i had submitted all the required documents. The insurance company had approved my claim on 9th april 2016 vide service request no #1871632. However after that i have not received any communication form your team neither have i received the excess payment link even though i have called the customer care several times. What am i suppose to do?

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OneAssist Consumer Solutions customer support has been notified about the posted complaint.