OneAssist Consumer Solutions — I want to cancel my OneAssist Membership

Hello,

I am writing this is order to cancel my OneAssist membership which is associated with my HDFC credit card ending 7030. It is due for auto renewal on 24/12/2021.
In spite of repeated requests over phone for cancellation, it still has not been cancelled. Every time they assure me but no action is taken. I do not require the service anymore but I’m being forced to abide by it.
Please take the necessary action and cancel my OneAssist membership.
Thank you.
Ratna Bera.