[Resolved] OneAssist Consumer Solutions — ICICI Credit Card protection | |||||
Hi, I have not registered or requested for any card protection service. Yet, an amount of 1299 has been deducted from my credit card for the same. I do not understand how the service can be activated without even taking an approval or confirmation from the customer. It is very disappointing and a very bad customer experience. Request you to kindly cancel the card protection service and refund the amount. Thanks. Was this information helpful? | |||||
Apr 9, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 09, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ms Vani, Greetings from OneAssist...! We are unable to trace your membership with your email id, request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
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707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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