[Resolved]  OneAssist Consumer Solutions — icici one assist-transaction happened without knowing the account owner

Address:Chennai, Tamil Nadu, 600099
Website:Icici one assist

Even the same thing happened to me. Without informing one assist deducted amount from my account. I dint get the message on traction happened. When i raised complaint on this. First they said we escalate for refunding later i got call from support team saying we will not be able to refund amount fully.. Mentioning stupid reasons for convincing people. I felt they doing fraudulent by deducting amount from account owner. Guys be careful on this. If the amount is not refunded. We should file case on them else it will not be under control.
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Nov 3, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Priya,

We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or DM us on Twitter. So that we can investigate and assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
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